Straight ticket refunds are usually only done for shows that are in the top-5 shows on Broadway, where they will have no problem in reselling the tickets. Some shows will exchange tickets for a date that works better for you and others will just offer a straight refund. It is totally up to each show what they will do for customers as the terms of the Broadway ticket sale are pretty clear - "no refunds or exchanges". This only happens in-person at the theatre box office and well in advance of the show. First, Try To Get a Refund or Exchange at the Show Box OfficeĪlthough all Broadway shows state "no refunds or exchanges" when you purchase their tickets, many shows will actually give you a refund or exchange if you ask nicely. The following methods are your main options if you have Broadway tickets that you need to get rid of. So what are you supposed to do if a last-minute emergency keeps you from going to the Broadway show? Or if one of the people you bought a ticket for drops out at the last minute? Fortunately, there are some options to sell your Broadway tickets As anyone who has ever ordered Broadway tickets knows, the official ticket seller typically makes a point of telling you 'No Refunds or Exchanges' on Broadway ticket purchases.
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